he55 Terms and Conditions

1.1 Scope of Terms

These Terms apply to all users of the he55 platform — from newly registered members to long-standing regular players. This agreement takes effect from the moment you create your account.

he55 reserves the right to amend these Terms at any time. Updated Terms take effect upon publication on the website. Visit this page regularly to stay informed of any changes.

1.2 Applicable Law

These Terms are governed by the applicable regulations. he55 operates as a safe and reliable platform, following SSL encryption and fair play policies. For any disputes or complaints, contact our support team in the first instance.

1.3 Language and Communication

he55 provides full support in Bengali for players in Bangladesh. All our communications, terms, and notices are sent in Bengali. In the event of any discrepancy between the English and Bengali versions, the Bengali version shall prevail.

2.1 Registration Requirements

To open an account on he55, you must meet the following conditions:

• You must be 21 years of age or older.
• You are registering voluntarily and with full awareness.
• All information you provide is true, accurate, and up to date.
• You are not accessing from a country or region where such activities are prohibited.
• Each individual may operate only one account.

2.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. he55 will never ask for your password via email, phone, or chat.

If you suspect unauthorized access to your account, contact our 24/7 live chat immediately. he55 will not be liable for any loss resulting from third-party access.

2.3 Identity Verification

he55 reserves the right to verify your identity at any time. A National ID card (NID), passport, or other government-issued document may be requested for verification. Withdrawals may be temporarily suspended until verification is complete.

3.1 Age Limit

he55 is strictly restricted to users aged 21 and over. Minors are completely prohibited from creating an account or using any service. Any account created by misrepresenting age will have the account and all associated funds forfeited.

3.2 Age Verification Process

he55 may request age verification documents at the time of account registration or when a withdrawal is requested. Accepted documents for verification include:

• National ID card (both smart card and laminated versions accepted)
• Passport (must be valid and not expired)
• Birth registration certificate (official online certificate)
• Driving license

4.1 Accepted Payment Methods

he55 currently supports the following payment methods:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — mobile financial service authorized by the postal department
• Rocket — Dutch-Bangla Bank's mobile banking solution

4.2 Deposit Limits and Rules

The minimum deposit amount is ৳200. There is no set maximum limit, however he55 reserves the right to verify transactions where necessary. Deposits are generally credited to your account instantly.

4.3 Withdrawal Limits and Timeframes

The minimum withdrawal amount is ৳1,000. Withdrawal requests on he55 are generally processed within 1 hour. However, withdrawals may be delayed if identity verification has not been completed.

Withdrawals are always made via the same method used for the deposit. Funds may only be transferred to the account holder's own mobile banking account.

4.4 Transaction Verification

he55 actively works to prevent fraud, money laundering, and illegal activity. Additional verification documents may be requested for suspicious transactions. Any attempt to transact using false information will result in account closure.

5.1 Welcome Bonus

he55 offers new members a 120% first-deposit bonus of up to ৳15,000. A minimum deposit of ৳200 is required to receive this bonus. A 20x wagering requirement must be met before bonus funds can be withdrawn.

For example: if you deposit ৳1,000, you will receive a ৳1,200 bonus. To withdraw this ৳1,200 bonus, you must wager ৳24,000 (20 × ৳1,200).

5.2 General Bonus Terms

• Each bonus offer has a specific validity period — any unused bonus will be cancelled after expiry.
• Using multiple accounts to take advantage of bonuses is strictly prohibited.
• Bonuses are for registered users only — multiple bonus claims from the same IP address or device will not be approved.
• he55 reserves the right to modify or cancel any promotional offer at any time.
• If fraud is detected in connection with bonus activity, the bonus and any associated winnings will be forfeited.

5.3 VIP Program

The he55 VIP program has 4 tiers, each offering progressively greater benefits:

• Bronze: weekly cashback of up to 0.2%
• Silver: weekly cashback of up to 0.4%
• Gold: weekly cashback of up to 0.6%
• Platinum: weekly cashback of up to 0.8%

Through regular play you can naturally advance to higher tiers. Cashback is calculated every week and credited directly to your account.

6.1 Bet Acceptance

A bet is considered valid when the he55 system confirms it and displays a success message on screen. If a bet is not accepted due to a technical issue in the system, it is considered void and the stake amount is returned.

6.2 Game Results

The results of all games and sports bets are determined by the he55 system. Casino games use Random Number Generator (RNG) technology, which ensures fair play. Official results apply for sports betting.

6.3 Betting Disputes

If you have a dispute regarding the outcome of a bet, you must notify our support team within 48 hours of the result being published. he55's decision will be considered final. The funds in question may be temporarily held during the dispute process.

7.1 Strictly Prohibited

Any of the following activities are completely prohibited on he55 and will result in immediate account closure:

• Creating or operating multiple accounts
• Using false identity or age information
• Bonus fraud or attempting to deceive the system
• Using automated bots or software
• Money laundering or processing illegal funds
• Attempting to access another user's account
• Hacking the he55 system or exploiting technical vulnerabilities
• Placing or receiving bets through a third party

7.2 Fraud Detection

he55's advanced fraud detection system is active around the clock. If suspicious activity is detected, the account is automatically placed under review. If fraud is proven, all funds will be forfeited, the account will be permanently closed, and the relevant authorities will be notified.

8.1 Suspension or Closure by he55

he55 reserves the right to suspend or permanently close any account for the following reasons:

• Violation of any part of these Terms
• Failure to verify identity or providing false information
• Suspicious or unusual transaction activity
• Violation of responsible gambling policies
• Threatening or abusive behavior toward he55

8.2 Account Closure by the User

You may close your account at any time by contacting us via 24/7 live chat or email. Pending bets and bonus wagering will be allowed to complete before the account is closed. Any remaining valid funds will be returned to your registered payment method.

8.3 Self-Exclusion

As part of responsible gambling, you may exclude yourself temporarily or permanently. Once a self-exclusion request is submitted, he55 will immediately block access to your account. Creating a new account while self-exclusion is active is prohibited.

9.1 Ownership Rights

All content on the he55 website — logos, designs, text, graphics, software, and code — is the exclusive property of he55. Republishing, distributing, or using this content commercially without permission is a violation of copyright law.

9.2 Limited Use Permission

You are granted permission to use the he55 website for personal and non-commercial purposes. However, he55 logos or brand elements may not be used in any third-party promotional material.

10.1 Service Availability

he55 makes every effort to ensure round-the-clock service. However, service may be temporarily disrupted due to maintenance, technical issues, or unforeseen circumstances. he55 will not be held responsible for any loss incurred during such periods.

10.2 Third-Party Services

he55 uses the services of third-party payment processors and game providers. he55 is not directly responsible for any disruption or issues with these third-party services, but we will cooperate to resolve any problems.

10.3 Losses from Betting

Betting and gaming inherently carry financial risk. he55 is not liable for any financial losses arising from betting. All users are advised to play responsibly within their means.

11.1 Data Collection and Use

he55 keeps your personal information in strict confidence. Your information is used only for providing services, verifying identity, and fulfilling legal obligations. For more details, please read our Privacy Policy.

11.2 Data Security

All your personal and financial information is protected by SSL encryption technology. he55 does not sell or transfer your personal information to any third party, except where required by legal obligations.

12.1 Notice of Changes

he55 reserves the right to modify these terms and conditions at any time. For significant changes, notice will be given via registered email or on the platform. Continued use of the platform after any changes will be considered as your acceptance of the new terms and conditions.

12.2 Contact & Support

If you have any questions or need clarification regarding these terms and conditions, please contact us:

• Live Chat: Support available 24/7 in Bengali
• Email: [email protected]

Our support team is available for you 7 days a week, 24 hours a day.

12.3 Responsible Gaming Resources

he55 believes in responsible gaming. If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming page. Our support team is always ready to help.